Effective Date: April 24, 2026
Erkan & Sullivan, P.C. (“Erkan & Sullivan,” “the Firm,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information you provide through es.legal and related systems.
SCOPE OF THIS POLICY
This Privacy Policy applies to information collected through:
– the Firm’s website;
– contact, consultation request, scheduling, and intake forms;
– email, phone, voicemail, and text message communications;
– client portal and document-upload features; and
– the Firm’s transactional SMS communications program.
INFORMATION WE COLLECT
We collect information you voluntarily provide, including:
– name
– mobile phone number
– email address
– consultation and intake information
– billing and document-related information
HOW WE USE INFORMATION
We use information to:
– schedule and manage consultations
– send appointment reminders and confirmations
– provide client portal access
– send billing and document notifications
– maintain business operations
We do not sell your personal information.
TRANSACTIONAL SMS COMMUNICATIONS PROGRAM
If you provide your mobile phone number and opt in through the Firm’s intake process, you may receive transactional SMS messages related to your inquiry or legal matter.
These messages may include:
– consultation confirmations and reminders
– Zoom links
– client portal links
– document and agreement notifications
– billing reminders
We do not send marketing or promotional SMS messages.
HOW YOU OPT IN (STAFF-ASSISTED INTAKE ONLY)
You may opt in to receive transactional SMS messages from Erkan & Sullivan, P.C. ONLY through the Firm’s intake process.
During intake, a staff member will:
– read the SMS consent disclosure to you verbatim;
– confirm that you agree to receive transactional SMS messages; and
– record your consent by checking the SMS consent box on the intake form on your behalf.
The consent disclosure includes:
– agreement to receive transactional SMS messages from Erkan & Sullivan, P.C.;
– the types of messages that may be sent (appointment reminders, portal links, billing notifications, and related communications);
– that message frequency varies;
– that message and data rates may apply;
– that you may reply STOP to opt out and HELP for assistance; and
– that consent is not required to submit an inquiry or obtain legal services.
The Firm maintains records of this consent as part of its intake documentation.
The Firm does not rely on website-only checkbox submission, keyword opt-in, or other automated or passive methods of consent for SMS messaging.
A visual example of the Firm’s intake-based SMS consent process is available at: https://www.es.legal/sms-consent/
MESSAGE FREQUENCY
Message frequency varies depending on your interaction with the Firm. You may receive up to 2 messages per appointment, with additional messages as needed.
OPT-OUT AND HELP
You may opt out at any time by replying STOP.
You may request help by replying HELP.
Message and data rates may apply.
NON-SHARING OF MOBILE DATA
Mobile phone numbers and SMS consent data will not be shared with third parties or affiliates for marketing or promotional purposes.
HOW WE SHARE INFORMATION
We may share information with service providers supporting operations (including SMS providers), or as required by law.
DATA SECURITY
We take reasonable measures to protect your data, but no system is completely secure.
NO ATTORNEY-CLIENT RELATIONSHIP
Submitting information does not create an attorney-client relationship.
CONTACT INFORMATION
Erkan & Sullivan, P.C.
300 High Street
Andover, MA 01810
(978) 440-1543
(978) 474-0054 